Cancellation Policy

At Ease and Motion, we understand that unexpected circumstances can arise, and we strive to maintain a fair cancellation policy that respects both our clients' and practitioners' time. Please review our cancellation policy below:

  • If you need to cancel or reschedule your appointment, we kindly request a minimum of 24 hours' notice. 

  • For cancellations made with less than 24 hours' notice but more than 12 hours' notice, a cancellation fee of 50% of the session fee will be applied.

  • Cancellations made with less than 12 hours' notice, including same-day cancellations and no-show, will incur a cancellation fee of 100% of the session fee.

We understand that emergencies and unforeseen situations can occur. If you find yourself in such circumstances, we encourage you to contact our Ease and Motion team to discuss your situation.

By booking an appointment with Ease and Motion, you acknowledge and agree to comply with our cancellation policy. We appreciate your understanding and cooperation, as it allows us to provide quality care to all of our clients.